Terms & Conditions

This website is owned and operated by TeeLore. Throughout the site, the terms “we,” “us,” and “our” refer to TeeLore. By visiting our website, browsing content, or placing an order, you agree to comply with and be bound by the following Terms & Conditions (“Terms”). If you do not agree with any part of these Terms, please discontinue use of the website and services.

Our online store is powered by a third-party e-commerce platform that allows us to offer products and services to customers worldwide.

1. Online Store Use

By using this website, you confirm that:

You have reached the legal age of majority in your place of residence, or you have permission from a legal guardian.
You will not use our products, services, or website for unlawful or unauthorized purposes.
You will comply with all applicable laws, including intellectual property regulations.
You will not introduce viruses, malware, or harmful code to the website.

Failure to comply may result in suspension or termination of access.

2. General Terms

We reserve the right to deny service or cancel transactions at our discretion at any time.

You acknowledge that:

Content you submit (excluding payment data) may be transmitted across networks without encryption.
Payment information is securely encrypted during processing.
You may not copy, resell, reproduce, or exploit any portion of the website or services without written permission.

3. Information Accuracy

We aim to ensure that all website information is accurate and current; however:

We cannot guarantee that all content is complete or error-free.
Historical or archived information is provided for reference only.
Website content may be updated, modified, or removed without prior notice.

4. Service & Pricing Changes

Product prices and service availability may change at any time without notice. We may modify, suspend, or discontinue any aspect of the website or services without liability.

5. Products & Services

Some products may be offered exclusively online and may be available in limited quantities.

While we strive to display product images and colors accurately, variations may occur depending on device screens.

We reserve the right to:

Restrict sales by individual, geographic region, or jurisdiction
Limit order quantities
Discontinue products at any time

All purchases remain subject to our Return & Refund Policy.

6. Orders & Account Information

We may refuse or cancel orders at our discretion, including cases involving unusual order quantities or suspected fraudulent activity.

You agree to provide accurate billing, shipping, and account details and to keep this information up to date.

7. Third-Party Services & Tools

The website may provide access to third-party tools or integrations. These are provided “as available” without warranties, and your use of such services is subject to the respective third party’s terms.

8. External Links

Our website may contain links to third-party websites. We are not responsible for external content, policies, products, or services. We recommend reviewing third-party terms and privacy practices before engaging with those sites.

9. User Feedback & Submissions

If you submit feedback, comments, suggestions, or other materials, you agree that:

We may use or distribute such content without restriction or compensation.
We are not obligated to maintain submissions confidentially.
You will not submit unlawful, abusive, or infringing content.

You remain responsible for any content you provide.

10. Personal Data

Your submission of personal information through the website is governed by our Privacy Policy.

11. Errors & Omissions

Occasionally, information on the website may contain typographical errors or inaccuracies relating to product details, pricing, promotions, shipping, or availability. We reserve the right to correct such issues and cancel affected orders if necessary.

12. Prohibited Conduct

You are prohibited from using the website:

For illegal activities
To violate intellectual property rights
To harass, abuse, or discriminate
To provide false information
To upload malicious code
To collect personal data without consent
To spam, scrape, or disrupt website functionality
To bypass security features

Violations may result in immediate termination of access.

13. Disclaimer & Liability Limitation

All services and products are provided on an “as is” and “as available” basis without warranties of any kind.

We do not guarantee uninterrupted or error-free operation of the website. To the fullest extent permitted by law, TeeLore shall not be liable for any indirect, incidental, consequential, or economic damages, including loss of profits, data, or business opportunities.

Where liability limitations are restricted by law, our responsibility will be limited to the maximum extent allowed.

14. Indemnification

You agree to indemnify and hold TeeLore and its affiliates, employees, partners, and service providers harmless from any claims arising from:

Your breach of these Terms
Your violation of applicable laws
Your infringement of third-party rights

15. Severability

If any provision within these Terms is deemed unlawful or unenforceable, the remaining provisions shall continue in full force and effect.

16. Termination

These Terms remain effective until terminated by either party. We may suspend or terminate your access without notice if violations occur. Obligations incurred prior to termination will survive termination.

17. Entire Agreement

These Terms represent the complete agreement between you and TeeLore regarding website use and supersede any prior agreements or communications.

18. Governing Law

These Terms shall be governed and interpreted in accordance with applicable New York, USA laws and regulations.

19. Updates to Terms

We reserve the right to revise these Terms at any time. Continued use of the website after updates constitutes acceptance of the revised Terms.

20. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

📧 service@teelore.com

What is neoprene?

Neoprene is a flexible, high-performance, and water-resistant synthetic materialknown for its durability and comfort. In StrideOn products, it acts like a lightweight, scuba-like fabric that’s built to move with you — whether you're commuting, traveling, or exploring the city.

Why does StrideOn use neoprene in its products?

We chose neoprene for its unique combination of strength, flexibility, and style. It’s water-resistant, easy to clean, and offers excellent shock absorption and cushioning, which helps protect your belongings and keeps you comfortable during long days on the go. Plus, its sleek, smooth texture gives StrideOn designs a sporty yet chic aesthetic.

Is neoprene waterproof?

Neoprene is water-resistant, meaning it can repel light moisture and spills, making it ideal for everyday use in unpredictable weather or urban environments. While it’s not fully submersible like a wetsuit, it performs exceptionally well against rain splashes, light rain, and accidental spills.

Is neoprene easy to clean?

Yes — one of the best things about neoprene is how low-maintenanceit is. Most dirt, dust, or light stains can be wiped away easily with a damp cloth and mild soap. Its smooth surface resists absorbing liquids, which helps it stay looking clean and fresh with minimal effort.

Does neoprene provide padding or protection for my belongings?

Absolutely. Neoprene has natural shock-absorbing and cushioning properties, which help protect your items inside StrideOn bags or cases. Whether it’s your laptop, tablet, or daily essentials, neoprene-lined compartments offer a soft yet secure fit that helps prevent bumps and scratches.

How does neoprene feel to the touch / against my skin?

Neoprene has a smooth, soft, and slightly luxe feelto it. It’s not rough or scratchy — instead, it offers a comfortable, flexible feel against your skin (in items like straps or inner linings) and gives StrideOn products a modern, athletic-meets-fashionable edge.

Do StrideOn shoes with neoprene or other materials provide arch support?

Yes, many StrideOn shoes, including those that may incorporate neoprene or other high-performance materials, are designed with ergonomic footbeds that offer excellent arch support. We understand the importance of proper foot alignment, especially for those who spend long hours on their feet or have specific comfort needs.

Our arch support featureshelp distribute weight evenly, reduce foot fatigue, and promote natural posture. Whether you're managing plantar fasciitis, standing all day, or simply looking for all-day comfort, our shoes are engineered to provide the stability and cushioning your arches need. For specific support levels, please refer to the product description or consult our customer service team to find the best match for your foot type.