Privacy Policy

At TeeLore, accessible from teelore.com, we value your privacy and are committed to protecting your personal information. This privacy policy outlines the types of information we collect, how we use it, and your rights regarding that information.

Information We Collect

Personal Information: We may collect personal information that you provide to us when you register on our site, place an order, subscribe to our newsletter, or interact with us in other ways. This may include:
- Name
- Email address
- Phone number
- Shipping address
- Billing information
Non-Personal Information: We may also collect non-personal information, such as:
- Browser type
- IP address
- Device information
- Pages visited on our site
- Time and date of visits

How We Use Your Information

We use the information we collect for various purposes, including:

To process and fulfill your orders
To improve our website and services
To send you promotional content and updates (you may opt out at any time)
To provide customer support
To analyze website traffic and usage patterns

Cookies

TeeLore uses cookies to enhance user experience. Cookies are small files stored on your device that help us analyze web traffic and customize the site to your preferences. You can choose to accept or decline cookies through your browser settings.

Data Security

We are committed to ensuring that your information is secure. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.

Disclosure of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except for:

Service providers who assist us in operating our website and conducting our business (e.g., payment processors, shipping companies)
Legal authorities if required by law

Your Rights

You have the right to:

Access, correct, or delete your personal information
Withdraw consent for processing your personal information
Opt-out of promotional emails

To exercise these rights, please contact us at service@teelore.com.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy, please contact us at: service@teelore.com

What is neoprene?

Neoprene is a flexible, high-performance, and water-resistant synthetic materialknown for its durability and comfort. In StrideOn products, it acts like a lightweight, scuba-like fabric that’s built to move with you — whether you're commuting, traveling, or exploring the city.

Why does StrideOn use neoprene in its products?

We chose neoprene for its unique combination of strength, flexibility, and style. It’s water-resistant, easy to clean, and offers excellent shock absorption and cushioning, which helps protect your belongings and keeps you comfortable during long days on the go. Plus, its sleek, smooth texture gives StrideOn designs a sporty yet chic aesthetic.

Is neoprene waterproof?

Neoprene is water-resistant, meaning it can repel light moisture and spills, making it ideal for everyday use in unpredictable weather or urban environments. While it’s not fully submersible like a wetsuit, it performs exceptionally well against rain splashes, light rain, and accidental spills.

Is neoprene easy to clean?

Yes — one of the best things about neoprene is how low-maintenanceit is. Most dirt, dust, or light stains can be wiped away easily with a damp cloth and mild soap. Its smooth surface resists absorbing liquids, which helps it stay looking clean and fresh with minimal effort.

Does neoprene provide padding or protection for my belongings?

Absolutely. Neoprene has natural shock-absorbing and cushioning properties, which help protect your items inside StrideOn bags or cases. Whether it’s your laptop, tablet, or daily essentials, neoprene-lined compartments offer a soft yet secure fit that helps prevent bumps and scratches.

How does neoprene feel to the touch / against my skin?

Neoprene has a smooth, soft, and slightly luxe feelto it. It’s not rough or scratchy — instead, it offers a comfortable, flexible feel against your skin (in items like straps or inner linings) and gives StrideOn products a modern, athletic-meets-fashionable edge.

Do StrideOn shoes with neoprene or other materials provide arch support?

Yes, many StrideOn shoes, including those that may incorporate neoprene or other high-performance materials, are designed with ergonomic footbeds that offer excellent arch support. We understand the importance of proper foot alignment, especially for those who spend long hours on their feet or have specific comfort needs.

Our arch support featureshelp distribute weight evenly, reduce foot fatigue, and promote natural posture. Whether you're managing plantar fasciitis, standing all day, or simply looking for all-day comfort, our shoes are engineered to provide the stability and cushioning your arches need. For specific support levels, please refer to the product description or consult our customer service team to find the best match for your foot type.